Front-of-House (FOH)
Responsible for dining room operations, including greeting and seating guests, taking orders, delivering food and beverages, processing payments, and maintaining cleanliness in guest areas.
Back-of-House (BOH)
Responsible for kitchen operations, including food preparation, cooking, dishwashing, cleaning, and maintaining kitchen organization and sanitation.
Floater
A cross-trained employee who may perform both Front-of-House and Back-of-House duties as needed.
Closing Crew
When scheduled, the closing crew is responsible for end-of-day cleaning duties after service has concluded, including dishwashing, cleaning floors, restrooms, and both front-of-house and back-of-house areas. In the absence of a dedicated closing crew, these responsibilities are performed by Front-of-House and Back-of-House employees.